Last Updated: 07 February 2025
Welcome to Ivory Stag! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website www.ivorystag.com ("Site"), and when you make purchases through our online store.
1. Information We Collect
Ivory Stag collects personal information necessary to process your orders and improve your browsing experience. Additionally, we use Google Analytics and Google Signals to gather anonymized visitation data for website analytics and marketing insights. The information collected includes:
- Personal Information: When you make a purchase or create an account, Commmerce, on behalf of Ivory Stag, collects your name, email address, phone number, shipping, and billing address. This data is necessary for processing and fulfilling your orders.
- Payment Information: Our payment gateway provider handles all payment-related data securely. Ivory Stag does not store or have access to your payment card details.
- Google Analytics & Google Signals: We use Google Analytics, including Google Signals, to collect anonymized visitation data. Google Analytics may associate this data with Google accounts of signed-in users who have consented to this association for the purpose of ads personalization. This includes information such as user location, device information, browsing behavior, and interactions with our website.
2. How We Use Your Information
- Order Processing: To process and fulfill your orders, including sending order confirmations and shipping notifications.
- Customer Communication: To provide updates on your order status, and respond to your inquiries or requests.
- Site Functionality: Commmerce may collect non-personal data to maintain and improve the functionality of our Site. However, Ivory Stag does not directly collect browsing data, or cookies, or track your activity on the Site.
- Analytics & Advertising: We use Google Analytics and Google Signals to analyze website traffic and improve our services. Google may associate data collected from our website with its users’ Google accounts to enable personalized advertising. This allows us to better understand our audience and improve our marketing efforts. Users can manage their ad personalization settings through their Google account settings.
3. Sharing Your Information
Ivory Stag values your privacy and does not sell, trade, or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with third-party service providers, including, but not limited to, vendors, Commmerce, and PayU. These providers require access to your information to perform their services, such as processing payments, fulfilling orders, and displaying targeted ads. They are obligated to protect your information and use it solely for their services.
- Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud or illegal activity.
- Third-Party Services: We share anonymized visitation data with Google Analytics for website traffic analysis and marketing insights. Google may process this data in accordance with its own privacy policy and use it for personalized advertising if users have consented to such use.
4. Security of Your Information
Commmerce and PayU implement industry-standard security measures to protect your personal information. While these systems are designed to safeguard your data, no online transmission or storage system is completely secure, so we cannot guarantee absolute security.
5. Your Choices
You have the following rights regarding your personal information:
- Access and Update: You can access and update your personal information at any time by logging into your account on our Site.
- Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly. Users can opt out of Google’s personalized advertising by adjusting their Google Ad Settings or using the Google Analytics Opt-Out Browser Add-on.
- Delete Your Account: You may request the deletion of your account and personal information by contacting our customer service team.
- Manage Your Data Preferences: You can manage or delete data associated with Google Analytics via your Google account’s My Activity page. Additionally, you can disable Google Analytics tracking using the Google Analytics Opt-Out Browser Add-on.
6. Children's Privacy
Ivory Stag does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.
7. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in data collection technologies, including third-party analytics and advertising tools.